Relationship Banker: Elevate Clients' Financial Lives

Bank of America Corporation; Cape Coral (FL); Sur place; USD 36 000 - 48 000; Plein temps

Résumé du poste

Bank of America Corporation in the United States (Cape Coral) seeks an energetic Client Service Associate to educate clients in the lobby, assist with daily cash transactions, and guide customers to self-service channels (ATM, mobile, online). You will build relationships, follow risk and regulatory guidelines, and contribute to a positive client experience.

The role requires strong communication, adaptability, and the ability to work weekends or extended hours across a reasonable radius of

Qualifications

• Demonstrates outstanding customer service and ethical client interactions.
• Able to explain banking products and services clearly.
• Able to follow bank policies and regulatory guidelines.
• Prior cash handling experience is a plus but not required.
• Flexibility to work weekends or extended hours if needed.

Responsabilités

• Engage clients in the lobby and educate them on self-service resources.
• Process cash transactions accurately and efficiently.
• Build relationships to meet clients' financial needs.
• Follow processes to ensure compliance with laws and internal policies.
• Grow knowledge by collaborating with specialists in lending and investments.
• Manage center traffic, appointments, and outbound calls.
• Deliver a high-quality client experience.

Connaissances

Adaptability

Customer Focus

Cash Handling

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Prospecting

Referral Identification

Referral Management

Formation

High School Diploma / GED / Secondary School or equivalent

Description du poste

Bank of America Corporation in the United States (Cape Coral) seeks an energetic Client Service Associate to educate clients in the lobby, assist with daily cash transactions, and guide customers to self-service channels (ATM, mobile, online). You will build relationships, follow risk and regulatory guidelines, and contribute to a positive client experience.

The role requires strong communication, adaptability, and the ability to work weekends or extended hours across a reasonable radius of