Relationship Banker: Client Solutions & Growth

Bank of America; Escondido (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

Bank of America is hiring for a Financial Center Associate to assist clients in the lobby with self-service banking and cash transactions. You will educate customers on online and mobile banking, answer questions, and guide them to solutions that meet their financial needs.

The role requires strong communication, a customer-first attitude, and the ability to work weekends or extended hours. Training will occur at a central location with potential relocation within reasonable commuting distance.

Qualifications

• Energetic self-starter with strong work ethic and results focus
• Strong collaboration and relationship-building skills
• Effective communication with clients and colleagues
• Ability to learn and adapt to new information and technology platforms
• Comfort with self-service banking tools (ATM, online/mobile banking)
• Strong problem-solving and time-management abilities

Responsibilities

• Engage clients in the lobby to educate and assist with self‑service banking
• Process cash transactions accurately and efficiently
• Discuss financial goals with clients and connect them to appropriate solutions
• Maintain compliance with laws and bank policies in daily activities
• Manage client flow, appointments, and outbound calls effectively
• Drive positive client experience and satisfaction
• Provide coverage for weekends and extended hours as needed

Education

High School Diploma

Bachelor's degree

Associate’s degree

Job description

Bank of America is hiring for a Financial Center Associate to assist clients in the lobby with self-service banking and cash transactions. You will educate customers on online and mobile banking, answer questions, and guide them to solutions that meet their financial needs.

The role requires strong communication, a customer-first attitude, and the ability to work weekends or extended hours. Training will occur at a central location with potential relocation within reasonable commuting distance.