Client Relationship Banker: Growth & Financial Solutions

Bank of America; Charlotte (NC); Presencial; USD 42.000 - 67.000; Jornada completa

Descripción de la vacante

Bank of America is seeking a client-focused associate to engage clients in the lobby, educate them on self-service options, and process cash transactions accurately. You will build relationships to meet financial needs, manage center flow, and support outbound calls to enhance the client experience.

The role requires strong communication, adaptability, and problem-solving skills, with weekend/extended hours sometimes required at a nearby financial center.

Formación

• Enthusiastic self-starter with strong work ethic and results focus.
• Collaborates effectively to meet client needs.
• Confident in identifying solutions for clients based on their needs.

Responsabilidades

• Engages clients in the lobby to educate and assist with transactions via self-service resources.
• Processes cash transactions accurately and efficiently for clients.
• Builds relationships to meet financial needs and enhances client experience.
• Manages center traffic, appointments, and outbound calls; drives client experience.

Conocimientos

Adaptability

Customer Focus

Problem Solving

Relationship Building

Oral Communications

Educación

High School Diploma / GED / Secondary School or equivalent

Descripción del empleo

Bank of America is seeking a client-focused associate to engage clients in the lobby, educate them on self-service options, and process cash transactions accurately. You will build relationships to meet financial needs, manage center flow, and support outbound calls to enhance the client experience.

The role requires strong communication, adaptability, and problem-solving skills, with weekend/extended hours sometimes required at a nearby financial center.