Relationship Banker: Client Advocate & Banking Solutions

Bank of America Corporation; Folsom (CA); On-site; USD 34,000 - 37,000; Full time

Job summary

Bank of America Corporation is hiring for a lobby associate responsible for educating clients and processing cash transactions using self‑service resources such as mobile, online banking, or ATM. The role involves deep client conversations to align financial goals with the right solutions, with training at a central location before possible relocation within commuting distance.

The position requires high school completion, the ability to work weekends or extended hours, and a focus on delivering

Qualifications

• Enthusiastic self-starter with a strong work ethic and results focus.
• Collaborates effectively to build and nurture relationships.
• Passion and drive to deliver an experience that improves clients’ financial lives.
• Confident in identifying solutions for clients based on their needs.
• Strong communication and confidence engaging all clients.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to act in the best interest of clients and the bank.
• Grows knowledge by partnering with experts in small business, lending and investments.
• Manages center traffic, appointments and outbound calls.

Skills

Customer focus

Communication

Problem solving

Time management

Relationship building

Sales orientation

Adaptability

Education

High School Diploma / GED

Bachelor's or business-relevant Associate’s Degree (finance, business management/administration)

Job description

Bank of America Corporation is hiring for a lobby associate responsible for educating clients and processing cash transactions using self‑service resources such as mobile, online banking, or ATM. The role involves deep client conversations to align financial goals with the right solutions, with training at a central location before possible relocation within commuting distance.

The position requires high school completion, the ability to work weekends or extended hours, and a focus on delivering