Relationship Banker: Client Growth & Solutions

Bank of America; Garden Grove (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

Bank of America is hiring for a Financial Center Associate in the United States. The role centers on delivering excellent client experiences while following bank policies and risk controls. You will engage clients, manage cash and appointments, and collaborate with experts in lending and investments.

The position requires strong communication, adaptability, and a willingness to work weekends or extended hours at a local financial center within commuting distance.

Qualifications

• Demonstrates a strong work ethic and results orientation.
• Builds relationships to meet client needs and drive growth.
• Effective communication with clients and teammates across channels.
• Learns quickly, adapts to new platforms and processes.
• Guides clients on self-service banking options (ATM, online/mobile).
• Applies critical thinking to solve client problems.

Responsibilities

• Execute the bank's risk culture and strive for operational excellence.
• Build relationships with clients to meet financial needs.
• Follow processes to do what is right for clients and the bank.
• Grow knowledge by partnering with experts in small business, lending, and investments.
• Manage center traffic, appointments, and outbound calls.
• Drive the client experience and manage cash responsibilities.

Skills

Strong work ethic

Relationship building

Communication skills

Time management

Adaptability

Problem solving

Self-service guidance

Education

Bachelor's degree or equivalent

Job description

Bank of America is hiring for a Financial Center Associate in the United States. The role centers on delivering excellent client experiences while following bank policies and risk controls. You will engage clients, manage cash and appointments, and collaborate with experts in lending and investments.

The position requires strong communication, adaptability, and a willingness to work weekends or extended hours at a local financial center within commuting distance.