Relationship Banker: Client Experience Advocate

Aumni; Hingham (MA); On-site; USD 42,000 - 52,000; Full time

Job summary

JPMorgan Chase in Hingham, MA is seeking an Associate Relationship Banker to deliver exceptional client service and consult on a range of banking solutions. You will welcome walk-in clients, guide them through technology tools, and connect them with specialists for complex needs.

The role emphasizes clear communication, attention to regulatory requirements, and a willingness to work weekend hours to serve customers in the branch network.

Qualifications

• High school diploma or GED required; college degree or military experience preferred.
• Excellent communication skills both in person and on the phone.
• Ability to resolve client issues with attention to detail while following policies.

Responsibilities

• Put clients first and deliver attentive, friendly service to create a welcoming environment.
• Engage in clear, consultative communication to help clients and build trust.
• Assist walk-in and scheduled clients in person and by phone to build relationships and tailor recommendations.
• Educate clients on technology solutions like the Chase Mobile App, Chase.com, and ATMs.
• Learn products, services, and procedures quickly to consult on banking solutions and connect clients with experts.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Client relations

Communication

Financial knowledge

Regulatory compliance

Attention to detail

Time management

Education

High school diploma or GED

College degree or military experience

Tools

Chase Mobile App

Chase.com

ATMs

NMLS registration

Job description

JPMorgan Chase in Hingham, MA is seeking an Associate Relationship Banker to deliver exceptional client service and consult on a range of banking solutions. You will welcome walk-in clients, guide them through technology tools, and connect them with specialists for complex needs.

The role emphasizes clear communication, attention to regulatory requirements, and a willingness to work weekend hours to serve customers in the branch network.