Relationship Banker: Delightful Client Experience

Aumni; Boston (MA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Job summary

JPMorgan Chase, a leading global financial services firm, is seeking an Associate Relationship Banker for a Chase Branch in Boston. You will welcome clients, assess financial needs, and offer tailored solutions while using Chase Mobile App and online tools to enhance the customer experience.

The role emphasizes hospitality, regulatory compliance, and collaboration with banking experts to address a range of financial needs.

Qualifications

• Excellent communication skills, both in person and over the phone.
• Ability to resolve client issues with attention to detail.
• Ability to work within risk parameters and complete required training.

Responsibilities

• Put clients first and exceed their expectations with friendly service.
• Engage in clear, consultative communication to understand client needs.
• Assist walk-in and scheduled clients, in person and over the phone, building lasting relationships.
• Educate clients on technology solutions like Chase Mobile App and ATM networks.
• Learn products and procedures quickly to consult on banking solutions with the team.
• Adhere to banking policies, procedures, and regulatory requirements.

Job description

JPMorgan Chase, a leading global financial services firm, is seeking an Associate Relationship Banker for a Chase Branch in Boston. You will welcome clients, assess financial needs, and offer tailored solutions while using Chase Mobile App and online tools to enhance the customer experience.

The role emphasizes hospitality, regulatory compliance, and collaboration with banking experts to address a range of financial needs.