Client-Focused Relationship Banker

JPMorganChase; Walpole (MA); On-site; USD 42,000 - 62,000; Full time

Job summary

JPMorgan Chase in Massachusetts is seeking an Associate Relationship Banker to welcome clients and provide thoughtful banking solutions. You will help customers navigate Chase Mobile App and online services while delivering friendly, attentive service in a branch setting.

The role emphasizes relationship-building with clients, cross-selling appropriate products, and complying with bank policies and regulatory requirements. Weekend/evening hours may apply.

Qualifications

• High school diploma or GED required or equivalent.
• Proven ability to communicate clearly with clients.
• Experience in sales or financial services is a plus.

Responsibilities

• Put clients first and exceed their expectations by delivering friendly service.
• Engage in consultative conversations to understand client needs and build trust.
• Assist walk-in and scheduled clients, in person or by phone, extending banking solutions.
• Educate clients on technology tools like Chase Mobile App and Chase.com.
• Learn products quickly and coordinate with experts for specialized needs.
• Adhere to banking policies, procedures, and regulatory requirements.

Skills

Excellent communication skills

Sales experience

Customer service

Ability to work weekends/evenings

Education

High school diploma or GED

Job description

JPMorgan Chase in Massachusetts is seeking an Associate Relationship Banker to welcome clients and provide thoughtful banking solutions. You will help customers navigate Chase Mobile App and online services while delivering friendly, attentive service in a branch setting.

The role emphasizes relationship-building with clients, cross-selling appropriate products, and complying with bank policies and regulatory requirements. Weekend/evening hours may apply.