Relationship Banker: Client Advocate & Branch Leader

FirstBank; Nashville (TN); Sur place; USD 52 000 - 76 000; Plein temps

Résumé du poste

FirstBank in Nashville, TN seeks a Relationship Banker to deepen client relationships through exceptional service, tailored financial guidance, and ongoing community involvement. You will also step into branch leadership duties as a back-up for the Area Manager and assist with teller tasks as needed.

You will cultivate client trust by recommending suitable banking solutions, educating clients on digital tools, and collaborating with Financial Advisors and Mortgage Bankers to meet client goals.

Qualifications

• High school diploma or GED required.
• 4+ years of experience in retail banking with a solid understanding of banking products.
• Proven success in building customer relationships and delivering excellent service.
• Experience adhering to policies, procedures, and regulatory banking requirements.

Responsabilités

• Consult with Consumer and Small Business clients, collect income/assets/investments/credit data, and analyze information to tailor banking plans.
• Deliver an exceptional client experience with a client-first mindset.
• Acquire new relationships through a strong referral network and outreach.
• Educate clients about banking solutions and digital tools to empower financial confidence.
• Represent FirstBank at community events, building networks.
• Serve as a back-up to the Area Manager and support branch operations when needed.
• Assist teller transactions and branch operations to ensure smooth daily function.
• Connect clients with Financial Advisors, Mortgage Bankers, and Wealth Management resources.
• Present financial options with a consultative approach.
• Promote digital banking adoption and stay current with new services.

Connaissances

Customer relationships

Banking product knowledge

Multitasking

Flexible hours

Interpersonal skills

Leadership potential

Ethical conduct & confidentiality

Regulatory compliance

Formation

High school diploma or GED

Description du poste

FirstBank in Nashville, TN seeks a Relationship Banker to deepen client relationships through exceptional service, tailored financial guidance, and ongoing community involvement. You will also step into branch leadership duties as a back-up for the Area Manager and assist with teller tasks as needed.

You will cultivate client trust by recommending suitable banking solutions, educating clients on digital tools, and collaborating with Financial Advisors and Mortgage Bankers to meet client goals.