Relationship Banker II: Digital‑First Financial Advisor

U.S. Bank; Goodlettsville (TN); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank in Goodlettsville, TN is seeking a Relationship Banker to build strong client relationships across in-person, appointment, and virtual channels while guiding customers through deposit and loan products and digital tools.

You will open accounts, complete service requests, and collaborate with branch teams to deliver an excellent client experience and promote self-service technologies.

Qualifications

• High school diploma or equivalent.
• Typically 4–5 years of job-related, retail banking experience or a mix of experience and training.

Responsibilities

• Build and foster client relationships through proactive outreach and follow-up.
• Engage clients across in-person, appointment, and digital channels to address banking needs.
• Open new consumer and business accounts and process service requests.

Skills

Client relationships

Communication

Digital product knowledge

Sales & promotions

Proactive outreach

Questioning & needs discovery

Education

High school diploma

Tools

Digital banking tools

Self-service technologies

Job description

U.S. Bank in Goodlettsville, TN is seeking a Relationship Banker to build strong client relationships across in-person, appointment, and virtual channels while guiding customers through deposit and loan products and digital tools.

You will open accounts, complete service requests, and collaborate with branch teams to deliver an excellent client experience and promote self-service technologies.