Relationship Banker — Client Advisor & Solutions

JP Morgan Chase; Saginaw (MI); On-site; USD 42,000 - 68,000; Full time

Job summary

JPMorganChase is seeking a customer-focused associate to deliver exceptional service to clients both in person and over the phone. You will educate clients on banking solutions, build lasting relationships, and tailor recommendations to individual financial needs.

You will engage in consultative conversations, handle inquiries with accuracy, and adhere to regulatory requirements while promoting Chase technology tools and services. Weekend and some evenings are possible.

Qualifications

• Excellent communication skills, both in person and over the phone.
• Ability to tailor features and benefits of products and services to clients.
• Strong attention to detail to resolve client issues.

Responsibilities

• Put clients first and deliver attentive service to create a welcoming environment.
• Engage in consultative communication to understand and anticipate client needs.
• Assist walk-in and scheduled clients to tailor product recommendations.
• Educate clients on technology solutions like Chase Mobile App and Chase.com.
• Learn products and procedures quickly to consult on banking solutions.

Skills

Client communication

Relationship building

Problem resolution

Regulatory compliance

Multitasking

Education

High school diploma

Bachelor’s degree

Job description

JPMorganChase is seeking a customer-focused associate to deliver exceptional service to clients both in person and over the phone. You will educate clients on banking solutions, build lasting relationships, and tailor recommendations to individual financial needs.

You will engage in consultative conversations, handle inquiries with accuracy, and adhere to regulatory requirements while promoting Chase technology tools and services. Weekend and some evenings are possible.