Relationship Banker: Build Trusted Banking Relationships

JPMorgan Chase & Co.; Columbus (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Job summary

JPMorgan Chase & Co. is seeking a Relationship Banker to join a Chase Branch in Columbus, OH. You will build and manage client relationships, offer tailored banking solutions, and promote technology tools to enhance the customer experience.

Role requires licensing and compliance readiness, with weekend/evening hours as part of branch coverage. You will work with a team to deliver exceptional service and meet branch goals.

Qualifications

• 1+ year of sales experience in Retail Banking or related industries.
• Excellent communication skills for in-person and phone interactions.
• Ability to resolve client issues with attention to detail and accuracy.
• Meet risk and compliance obligations including required training.
• Licensing requirements: SIE, FINRA Series 6, state registration; licenses obtained within 180 days.
• Ability to work branch hours including weekends and some evenings.

Responsibilities

• Put clients first with attentive, friendly service in a welcoming environment.
• Manage assigned clients and meet with them in person and by phone to build relationships and tailor recommendations.
• Communicate clearly to understand needs and provide consultative product/service guidance.
• Educate clients on technology solutions like Chase Mobile App and Chase.com.
• Learn products quickly and connect clients to experts for specialized needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Sales experience

Customer service

Communication skills

Risk/compliance awareness

Weekend/evening availability

High school diploma

Licensing (SIE/Series 6)

Licensing within 180 days

Education

High School diploma or equivalent

College degree preferred

Job description

JPMorgan Chase & Co. is seeking a Relationship Banker to join a Chase Branch in Columbus, OH. You will build and manage client relationships, offer tailored banking solutions, and promote technology tools to enhance the customer experience.

Role requires licensing and compliance readiness, with weekend/evening hours as part of branch coverage. You will work with a team to deliver exceptional service and meet branch goals.