Relationship Banker - Build Lasting Client Relationships

JPMorganChase; Westlake (OH); On-site; USD 45,000 - 65,000; Full time

Job summary

JPMorganChase in Westlake, OH is seeking a Relationship Banker to represent our brand with hospitality, acquire, manage, and retain client relationships, and provide thoughtful financial solutions. You will engage clients in person and by phone, educate them on Chase digital tools, and work with a team to meet regulatory requirements while delivering an excellent client experience.

This role requires licenses under NMLS and adherence to Dodd-Frank, with ongoing professional development to

Qualifications

• 1+ year of sales experience in Retail Banking or Financial Services.
• Ability to create memorable client experiences and tailor solutions.
• Excellent communication, both in person and by phone.
• Ability to resolve client issues with attention to detail and risk awareness.
• Willingness to work branch hours including weekends/evenings.

Responsibilities

• Put clients first and deliver attentive, friendly service.
• Manage assigned clients and meet with them to build lasting relationships.
• Communicate clearly to understand needs and offer suitable banking solutions.
• Educate clients on technology tools like Chase Mobile App and Chase.com.
• Learn products quickly and refer to specialists for complex needs.
• Adhere to policies, procedures, and regulatory requirements.

Skills

Sales experience

Customer service

Communication skills

Regulatory compliance

Time management

Education

High school diploma or GED

Job description

JPMorganChase in Westlake, OH is seeking a Relationship Banker to represent our brand with hospitality, acquire, manage, and retain client relationships, and provide thoughtful financial solutions. You will engage clients in person and by phone, educate them on Chase digital tools, and work with a team to meet regulatory requirements while delivering an excellent client experience.

This role requires licenses under NMLS and adherence to Dodd-Frank, with ongoing professional development to