Relationship Banker: Build Trust & Financial Solutions

JPMorgan Chase & Co.; Ypsilanti (MI); On-site; USD 38,000 - 65,000; Full time

Job summary

JPMorgan Chase & Co. in Michigan (Ypsilanti area) is seeking a Relationship Banker to represent Chase, acquire and manage client relationships, and provide tailored banking solutions using modern financial technology.

The role emphasizes hospitality and compliance within branch operations. The position requires sales experience, strong communication, ability to resolve issues, and availability for weekend/evening hours.

Qualifications

• 1+ year of sales experience in Retail Banking, Financial Services, or related industries.
• Ability to create memorable client experiences.
• Excellent communication skills for in-person and phone interactions.
• Ability to resolve client issues with attention to detail.
• Operate within risk parameters and complete required training.
• High school diploma or GED.
• SIE exam, FINRA Series 6, state registrations, and Life licenses required or pursued within 180 days of hire.
• Ability to work branch hours including weekends and some evenings.

Responsibilities

• Put clients first and deliver attentive, friendly service, creating a welcoming environment.
• Manage assigned clients and meet with them to build lasting relationships and tailor product recommendations.
• Communicate clearly to understand client needs and build trust.
• Educate clients on technology solutions (Chase Mobile App, Chase.com, ATMs).
• Learn products and procedures quickly to consult on banking solutions and connect clients to experts.
• Adhere to policies, procedures, and regulatory requirements.

Skills

Sales experience

Communication

Relationship management

Regulatory compliance

Licenses (SIE/FINRA)

Education

High school diploma

Job description

JPMorgan Chase & Co. in Michigan (Ypsilanti area) is seeking a Relationship Banker to represent Chase, acquire and manage client relationships, and provide tailored banking solutions using modern financial technology.

The role emphasizes hospitality and compliance within branch operations. The position requires sales experience, strong communication, ability to resolve issues, and availability for weekend/evening hours.