Relationship Banker: Build Lasting Client Relationships

Old National Bank; Carrington (ND); On-site; USD 23,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401K and retirement benefits

Continuing education opportunities

Employee assistance program

Diversity & inclusion networks

Job summary

Old National Bank seeks a Relationship Banker to build and strengthen client relationships by delivering personalized financial advice and solutions. This role emphasizes understanding client needs, guiding them to Old National’s products and services, and delivering a proactive, high-quality client experience.

You will drive relationship growth through outreach, sales activities, and collaboration with internal specialists, while supporting community engagement and adherence to regulatory

Qualifications

• High school diploma or equivalent; associate or bachelor’s degree preferred.
• Experience in banking, retail, or sales or client-facing environment.
• Bilingual proficiency in Spanish preferred but not required.

Responsibilities

• Build and grow client relationships by understanding needs and providing personalized financial solutions.
• Proactively engage clients through outreach, follow-up, and ongoing relationship management.
• Identify opportunities to introduce additional products and services to meet client goals.
• Partner with internal specialists to connect clients to broader capabilities when appropriate.
• Deliver a high-quality, consistent client experience across all interactions.
• Achieve individual performance goals, including account growth, lending, referrals, and digital adoption.
• Consistently execute a consultative sales approach, focusing on advice and long-term relationship value.
• Contribute to overall banking center performance through individual production and team collaboration.
• Execute transactions and servicing activities accurately and in compliance with policies and regulatory requirements.
• Follow established procedures to protect clients and the bank, including fraud prevention and risk awareness practices.
• Maintain strong attention to detail in all client interactions and operational activities.
• Collaborate with team members to share best practices and support overall performance.
• Participate in community activities and outreach efforts to build relationships and generate new business.
• Continuously develop skills and knowledge to improve performance and client outcomes.

Skills

Customer service

Communication

Interpersonal skills

Sales experience

Bilingual Spanish (preferred)

Education

High school diploma or equivalent

Associate or bachelor’s degree preferred

Tools

NMLS licensed or eligible

Job description

Old National Bank seeks a Relationship Banker to build and strengthen client relationships by delivering personalized financial advice and solutions. This role emphasizes understanding client needs, guiding them to Old National’s products and services, and delivering a proactive, high-quality client experience.

You will drive relationship growth through outreach, sales activities, and collaboration with internal specialists, while supporting community engagement and adherence to regulatory