Relationship Banker: Build Lasting Client Relationships

JPMorganChase; Beachwood (OH); On-site; USD 42,000 - 58,000; Full time

Job summary

JPMorganChase in Beachwood, OH seeks a Relationship Banker to represent our brand in the branch, welcoming clients and offering thoughtful financial solutions. You will acquire, manage, and retain client relationships while applying your knowledge of banking products to help meet their needs.

The role emphasizes compliance, strong communication, and teamwork with experts across the bank. You will educate clients on digital tools like Chase Mobile App and Chase.com, while supporting everyday

Qualifications

• 1+ year of sales experience in Retail Banking or related industries.
• Ability to create memorable experiences for clients.
• Excellent communication skills for in-person and phone interactions.
• Ability to resolve client issues with attention to detail.
• Operate within risk parameters and complete required training.
• High school diploma or GED; SIE, FINRA 6, state registrations, and Life licenses; licenses obtained within 180 days.
• Ability to work branch hours including weekends and some evenings.

Responsibilities

• Put clients first and exceed expectations with friendly service.
• Manage assigned clients and proactively meet with them to build relationships.
• Engage in clear, consultative communication to understand needs.
• Educate clients to technology solutions such as Chase Mobile App and Chase.com.
• Learn products and procedures to consult on banking solutions with the team.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Sales experience

Customer service

Excellent communication

Banking knowledge

Regulatory compliance

Technology adoption

Education

High school diploma or GED

College degree (preferred)

Job description

JPMorganChase in Beachwood, OH seeks a Relationship Banker to represent our brand in the branch, welcoming clients and offering thoughtful financial solutions. You will acquire, manage, and retain client relationships while applying your knowledge of banking products to help meet their needs.

The role emphasizes compliance, strong communication, and teamwork with experts across the bank. You will educate clients on digital tools like Chase Mobile App and Chase.com, while supporting everyday