Relationship Banker: Build Lasting Client Partnerships

Aumni; United States; On-site; USD 52,000 - 76,000; Full time

Job summary

Chase is seeking a Relationship Banker to represent the brand at a Chase Branch and build lasting client relationships using banking solutions and technology.

You will acquire, manage, and retain clients by delivering attentive service, tailoring product recommendations, and educating them on digital tools like the Chase Mobile App and Chase.com. The role requires compliance with banking regulations and availability for weekend hours.

Qualifications

• 1+ year of sales experience in Retail Banking, Financial Services, or related industries with proven success in acquiring and deepening client relationships.
• Excellent communication skills, both in person and over the phone, with ability to tailor features and benefits to clients.
• Ability to resolve client issues with attention to detail and provide a consistent client experience.

Responsibilities

• Put clients first and exceed expectations with attentive, friendly service.
• Manage assigned clients and meet with them in person or by phone to build relationships and tailor recommendations.
• Communicate clearly to understand clients' needs and build trust.
• Educate clients on technology solutions like Chase Mobile App, Chase.com, and ATMs to meet banking needs.
• Learn products and procedures quickly to consult on banking solutions and connect clients with experts.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Sales experience

Excellent communication

Client service orientation

Attention to detail

Regulatory/compliance awareness

Education

High school diploma or GED

College degree preferred

Job description

Chase is seeking a Relationship Banker to represent the brand at a Chase Branch and build lasting client relationships using banking solutions and technology.

You will acquire, manage, and retain clients by delivering attentive service, tailoring product recommendations, and educating them on digital tools like the Chase Mobile App and Chase.com. The role requires compliance with banking regulations and availability for weekend hours.