Relationship Banker: Build Lasting Client Partnerships

JPMorganChase; Rockville (MD); On-site; USD 45,000 - 70,000; Full time

Job summary

JPMorganChase is seeking a Relationship Banker to represent our brand in a Chase Branch. You will acquire, manage, and retain client relationships, using your financial knowledge to offer thoughtful solutions that address their needs and support the branch's success.

You will help clients access technology like the Chase Mobile App and Chase.com, work with a team of experts, and adhere to banking policies and regulatory requirements, including weekend and some evening hours.

Qualifications

• 1+ year of sales experience in Retail Banking or financial services.
• Ability to deliver memorable client experiences.
• Strong communication with clients in person and over the phone.
• Willingness to meet branch hours including weekends/evenings.

Responsibilities

• Put clients first and deliver attentive, friendly service to create a welcoming environment.
• Manage assigned clients and proactively meet with them in person and by phone to build relationships and tailor recommendations.
• Engage in clear, consultative communication to understand and help clients, building trust.
• Educate clients on technology solutions such as the Chase Mobile App, Chase.com, and ATMs to meet their needs.
• Learn products and procedures quickly to effectively consult with clients and connect them to specialists for complex needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Sales experience

Communication skills

Client relationship management

Regulatory compliance awareness

Problem solving

Education

High school diploma

College degree preferred

Job description

JPMorganChase is seeking a Relationship Banker to represent our brand in a Chase Branch. You will acquire, manage, and retain client relationships, using your financial knowledge to offer thoughtful solutions that address their needs and support the branch's success.

You will help clients access technology like the Chase Mobile App and Chase.com, work with a team of experts, and adhere to banking policies and regulatory requirements, including weekend and some evening hours.