Relationship Banker: Build Lasting Client Partnerships

JPMorganChase; Lakewood (CA); On-site; USD 42,000 - 70,000; Full time

Job summary

JPMorganChase in the United States is seeking a Relationship Banker to join a branch team. You will represent our brand with hospitality, apply banking solutions, and help clients achieve their financial goals.

You will acquire, manage, and retain relationships by listening to clients, explaining products, guiding digital tools like Chase Mobile App, and coordinating with specialists to address needs. Some weekend hours may be required.

Qualifications

• 1+ year of sales experience in Retail Banking or related industries with proven success.
• Ability to create memorable client experiences and elevate service.
• Excellent communication skills to tailor features of products to client needs.
• Ability to resolve client issues with attention to detail and consistency.

Responsibilities

• Put clients first and deliver attentive, friendly service in a welcoming environment.
• Manage assigned clients and proactively meet with them to build lasting relationships.
• Engage in consultative communication to understand and help clients, building trust.
• Educate clients on technology solutions like Chase Mobile App and Chase.com.
• Learn products and procedures quickly to consult on banking solutions and connect to experts.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Sales experience

Retail Banking experience

Communication skills

Regulatory compliance awareness

Education

High School Diploma or GED

Securities Industry Essentials (SIE) exam

FINRA Series 6

State registration (63 if required)

Life licenses (or ability to obtain)

Job description

JPMorganChase in the United States is seeking a Relationship Banker to join a branch team. You will represent our brand with hospitality, apply banking solutions, and help clients achieve their financial goals.

You will acquire, manage, and retain relationships by listening to clients, explaining products, guiding digital tools like Chase Mobile App, and coordinating with specialists to address needs. Some weekend hours may be required.