Relationship Banker: Build Client Relationships & Growth

Bank of America; Succasunna (NJ); On-site; USD 34,000 - 37,000; Full time

Job summary

Bank of America in New Jersey is hiring a customer service associate to engage clients in the lobby and assist with transactions via self-service resources such as mobile, online banking, and ATM. You will process cash transactions accurately and build relationships to meet financial goals.

Responsibilities include following processes to stay compliant, growing knowledge with specialists, managing appointments and calls, and delivering a top-tier client experience at multiple locations in the

Qualifications

• Enthusiastic self-starter with a strong work ethic and client focus.
• Collaborates effectively to meet client needs and goals.
• Displays passion and drive to improve clients' financial lives.
• Comfortable explaining simple banking transactions using self-service tools.
• Willing to work weekends or extended hours at multiple centers.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines to comply with laws and regulations
• Grows business knowledge by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls
• Drives the client experience
• Manages cash responsibilities

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America in New Jersey is hiring a customer service associate to engage clients in the lobby and assist with transactions via self-service resources such as mobile, online banking, and ATM. You will process cash transactions accurately and build relationships to meet financial goals.

Responsibilities include following processes to stay compliant, growing knowledge with specialists, managing appointments and calls, and delivering a top-tier client experience at multiple locations in the