Relationship Banker: Client Solutions & Growth

Bank of America; Village of Kenmore (NY); On-site; USD 36,000 - 48,000; Full time

Job summary

Bank of America in United States, New York, is seeking a customer‑facing bank associate to engage clients in the lobby, explain self‑service options, and process transactions accurately. The role emphasizes building relationships, advising on financial solutions, and ensuring compliance with bank policies.

It includes cash handling, high‑quality client service, and collaboration with product partners. The position requires full‑time availability with 40‑hour weeks, shift flexibility including

Qualifications

• Enthusiastic, self‑starter with a strong work ethic and results focus.
• Ability to learn and adapt to new information and technology platforms.
• Excellent communication and relationship-building skills.

Responsibilities

• Engages clients in the lobby to assist with transactions and self‑service resources.
• Builds relationships to meet financial needs and educate on solutions.
• Follows processes to ensure compliance with laws and bank guidelines.
• Manages cash responsibilities and bank traffic, including scheduling and follow-ups.
• Drives client experience and connects clients to relevant specialists.
• Supports outreach through outbound calls and appointments as needed.
• Partners with area experts in lending, investments, and small business.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Management

Relationship Building

Pipeline Management

Prospecting

Referral Management

Education

High School diploma

Bachelor's or Associate Degree

Job description

Bank of America in United States, New York, is seeking a customer‑facing bank associate to engage clients in the lobby, explain self‑service options, and process transactions accurately. The role emphasizes building relationships, advising on financial solutions, and ensuring compliance with bank policies.

It includes cash handling, high‑quality client service, and collaboration with product partners. The position requires full‑time availability with 40‑hour weeks, shift flexibility including