Relationship Banker: Elevate Client Experience & Solutions

Bank of America; New Jersey; On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Bank of America is hiring for a client-focused banking role in New Jersey. You will educate clients in-branch on self-service options and assist with transactions while delivering excellent service.

You will grow client relationships by understanding financial needs and connecting customers to appropriate lending, investments, and banking solutions. The role emphasizes processing cash, meeting regulatory standards, and maintaining a high standard of client experience.

Qualifications

• High school diploma or GED required.
• Bachelor's or relevant associate degree in business, finance, or related field preferred.
• Strong client service, sales, and communication skills.

Responsibilities

• Engages clients in lobby to educate and assist with transactions.
• Processes cash transactions accurately and efficiently.
• Builds relationships to meet clients' financial needs and offers solutions.
• Partners with experts in small business, lending, and investments to grow business knowledge.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience

Branding

Client Management

Client Solutions

Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma

Bachelor's Degree or related Associate’s Degree in business/finance

Job description

Bank of America is hiring for a client-focused banking role in New Jersey. You will educate clients in-branch on self-service options and assist with transactions while delivering excellent service.

You will grow client relationships by understanding financial needs and connecting customers to appropriate lending, investments, and banking solutions. The role emphasizes processing cash, meeting regulatory standards, and maintaining a high standard of client experience.