Relationship Banker (48954)

Willamette Valley Bank; Salem (OR); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation

Safe working environment

Experienced leadership

Job summary

Willamette Valley Bank in Salem, OR is seeking a Relationship Banker to help customers meet their financial goals. You will open new accounts, assist with daily banking needs, and proactively reach out to customers to strengthen relationships and offer appropriate products.

The role requires outstanding customer service, teamwork, and strong communication. A high school diploma or GED plus 2+ years banking experience is preferred.

Qualifications

• High School diploma or GED required.
• 2+ years of banking experience including business and personal account opening.
• Excellent written, oral and interpersonal communication skills.
• Ability to work in a fast-paced environment and meet deadlines with accuracy.
• Strong critical thinking and decision-making skills.

Responsibilities

• Serve consumer and small business customers by opening new accounts.
• Proactively reach out to current customers by phone to deepen relationships and recommend products/services.
• Complete documentation to establish and maintain new accounts.
• Process routine financial transactions accurately (deposits, withdrawals, loan payments, cashier's checks).
• Work with partners and branch employees to deliver excellent customer experience.
• Perform account maintenance activities.
• Partner with other business units in sales and service activities.

Skills

Customer service

Communication skills

Teamwork

Attention to detail

Critical thinking

Decision making

Education

High School diploma or GED

Tools

MS Office

Job description

Job Details

Job Location: Salem - Salem, OR 97301

Position Type: Full Time

Relationship Banker

Willamette Valley Bank is seeking a detail-oriented individual with critical thinking and decision-making skills for a Relationship Banker position. The right candidate will value integrity and trust whether building relationships in person or over the phone. You will play a critical role in assisting customers as they work towards meeting their financial goals and navigate their unique financial needs.

Key Responsibilities

• Serve consumer and small business customers by opening new accounts
• Proactively reach out to current customers by phone, in order to deepen existing banking relationships and recommend additional products/services
• Completes documentation required to establish and maintain new accounts
• Processes routine financial transactions for customers quickly and accurately (including deposits and withdrawals, loan payments and cashier's checks), in compliance with regulations and guidelines
• Works with partners and branch employees to deliver exceptional customer experience
• Perform account maintenance activities
• Partner with other business units in sales and service activities, as appropriate

What We Offer

• Competitive compensation and benefits package
• A caring, stable and safe working environment
• Experienced and helpful leadership

Qualifications

• Highly developed customer service skills
• Ability to work effectively on a team, as well as self-directed ability to function under limited supervision
• High School diploma or GED required
• 2 or more years of banking experience including business and personal account opening
• Excellent written, oral and interpersonal communication skills
• Ability to work in a fast-paced environment and meet deadlines without sacrificing accuracy or service
• Strong critical thinking and decision-making skills
• Attention to detail
• Strong PC skills (MS Office)

About Us

Where Local Means Everything If you ask us, local means that our connection to the places in which we work goes beyond geography, it means we are ingrained in the local economy, we are part of the culture, and we help support our neighbors through volunteering, community outreach, and charitable donations.

Banking Local means your money gets reinvested into your local communities and keeps your small towns thriving. When you put your money in a local bank, you are helping to provide a tractor to local farmer, an oven for the neighborhood bakery, and a home for the family next door.