Digital-First Relationship Banker

U.S. Bank; Salem (OR); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance (basic and optional)

Disability insurance

Pregnancy/ parental leave

401(k) retirement plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank in Salem, Oregon is seeking a Relationship Banker to engage customers across in-person, by appointment, and virtual channels, providing guidance on deposit and loan products and helping clients open accounts.

The role emphasizes building trusted client relationships, a digital-first mindset, and proactive outreach to meet each customer's financial goals. Requires NMLS registration and a background/credit check; five days on-site per week.

Qualifications

• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Strong communication skills to engage with clients across channels.
• Familiarity with digital banking products and self-service technologies.
• NMLS registration and compliance with banking regulations.
• Experience in customer service within a financial services environment.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up, learning about financial needs.
• Engages clients to identify solutions using consumer and business banking products.
• Opens new consumer accounts and processes basic transactions while ensuring accuracy.
• Educates clients on digital products and self-service tools to meet financial goals.
• Collaborates with branch team members to deliver excellent client experiences.

Skills

Relationship-building

Communication skills

Digital banking

NMLS

Teamwork

Bilingual encouraged

Education

High school diploma

Job description

U.S. Bank in Salem, Oregon is seeking a Relationship Banker to engage customers across in-person, by appointment, and virtual channels, providing guidance on deposit and loan products and helping clients open accounts.

The role emphasizes building trusted client relationships, a digital-first mindset, and proactive outreach to meet each customer's financial goals. Requires NMLS registration and a background/credit check; five days on-site per week.