Relationship Banker: Grow Local Banking Relationships

Willamette Valley Bank; Albany (OR); On-site; USD 42,000 - 58,000; Full time

Job summary

Willamette Valley Bank is seeking a detail-oriented Relationship Banker to enhance customer relationships and confidently handle inquiries by phone or in person.

The role emphasizes integrity, trust, and helping customers meet financial goals while navigating their unique needs. You will open accounts, process transactions, and collaborate with the team to deliver an exceptional banking experience.

Qualifications

• 2+ years of banking experience including business and personal account opening.
• Excellent written, oral and interpersonal communication skills.
• Strong critical thinking and decision-making skills.
• Attention to detail and ability to work in a fast-paced environment.
• Ability to work in a team or independently with minimal supervision.

Responsibilities

• Open new consumer and small business accounts.
• Proactively reach out to customers by phone to deepen relationships and cross-sell.
• Complete documentation to establish and maintain accounts.
• Process routine financial transactions (deposits, withdrawals, loan payments, cashier's checks) in compliance with regulations.
• Collaborate with branch colleagues to deliver excellent customer experience.
• Perform account maintenance and participate in sales/service activities with other business units.

Skills

Customer service

Teamwork

Attention to detail

Critical thinking

Decision making

Communication

Education

High School diploma or GED

Tools

MS Office

Job description

Willamette Valley Bank is seeking a detail-oriented Relationship Banker to enhance customer relationships and confidently handle inquiries by phone or in person.

The role emphasizes integrity, trust, and helping customers meet financial goals while navigating their unique needs. You will open accounts, process transactions, and collaborate with the team to deliver an exceptional banking experience.