Rehabilitation Clinic Patient Flow & Insurance Coordinator

IU Health; Indianapolis (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

IU Health in Indianapolis is seeking a customer-focused registration specialist to support Cochlear Implant services. You will handle scheduling, patient contact, and registration with attention to accuracy and confidentiality.

The role requires high school level education and 0-3 years of relevant experience, plus basic MS Office proficiency; healthcare environment exposure is a plus. On-site position, Monday–Friday, with no weekends or holidays.

Qualifications

• High School Diploma or GED required.
• 0-3 years customer service/medical experience preferred.
• Prior medical office experience or insurance verification knowledge preferred.
• Basic MS Office proficiency required.

Responsibilities

• Coordinate patient scheduling and registration.
• Verify insurance and manage prior authorizations.
• Communicate with patients and payers to ensure accurate records.

Skills

Customer service

Medical terminology

Communication

Education

High School Diploma/GED

Tools

MS Office

TEAMS

Job description

IU Health in Indianapolis is seeking a customer-focused registration specialist to support Cochlear Implant services. You will handle scheduling, patient contact, and registration with attention to accuracy and confidentiality.

The role requires high school level education and 0-3 years of relevant experience, plus basic MS Office proficiency; healthcare environment exposure is a plus. On-site position, Monday–Friday, with no weekends or holidays.