Rehabilitation Clinic Front Desk & Registration Specialist

Indiana University Health; Bloomington (IN); On-site; USD 19,000 - 28,000; Part time

Job summary

Indiana University Health is seeking a patient services specialist for the Children’s Therapy Center in Bloomington, IN. You will be the first contact for patients and families, handling registration, scheduling, and basic insurance verification to support access to care.

Responsibilities include verifying benefits, obtaining prior authorizations, and coordinating with payers while delivering friendly, accurate service across multiple clinics in the South Region as needed.

Qualifications

• High School Diploma or GED required.
• 0-3 years of Customer Service/Medical experience preferred.
• Experience in insurance verification, patient registration and medical terminology is a plus.
• Basic proficiency in MS Office (Word, PowerPoint, Excel, TEAMS) desired.

Responsibilities

• Register patients and schedule appointments across clinics.
• Verify insurance, obtain prior authorizations and coordinate benefits.
• Resolve patient accounts with accuracy and timeliness.
• Provide exceptional customer service to patients and families.

Skills

Customer Service

Medical terminology

Insurance verification

Scheduling

Education

High School Diploma / GED

Tools

MS Office

TEAMS

Job description

Indiana University Health is seeking a patient services specialist for the Children’s Therapy Center in Bloomington, IN. You will be the first contact for patients and families, handling registration, scheduling, and basic insurance verification to support access to care.

Responsibilities include verifying benefits, obtaining prior authorizations, and coordinating with payers while delivering friendly, accurate service across multiple clinics in the South Region as needed.