Rehabilitation Clinic Patient Services Coordinator

IU Health; Indianapolis (IN); On-site; USD 32,000 - 42,000; Part time

Job summary

IU Health seeks a Registration Specialist to manage patient flow, registrations, and scheduling at the Neuroscience Center and other downtown Indianapolis locations. This PRN role covers vacations and on-call needs, with hours ranging 7:30am–6pm.

You will verify insurance, obtain authorizations, coordinate benefits, and communicate with payers and patients to ensure accurate financial records. You will support safety programs and maintain department inventory and service standards.

Qualifications

• High School Diploma/GED required.
• 0-3 years Customer Service/Medical experience desired.
• Minimum one-year medical office experience or combination of extensive customer service work experience and education in insurance verification, patient registration and medical terminology preferred.
• Requires basic proficiency in MS Office (Word, PowerPoint, Excel, TEAMS)

Responsibilities

• Oversees patient flow from entry to destination.
• Registers patients, Scheduling recurring appointments, answers incoming calls.
• Communicates with payers and patients to achieve accurate financial information.
• Participates in infection control, safety and compliance programs.
• Orders, distributes and maintains department supplies as needed.

Skills

Customer service

MS Office

Medical terminology

Education

High School Diploma or GED

Job description

IU Health seeks a Registration Specialist to manage patient flow, registrations, and scheduling at the Neuroscience Center and other downtown Indianapolis locations. This PRN role covers vacations and on-call needs, with hours ranging 7:30am–6pm.

You will verify insurance, obtain authorizations, coordinate benefits, and communicate with payers and patients to ensure accurate financial records. You will support safety programs and maintain department inventory and service standards.