Rehab Scheduling & Patient Access Specialist

PIH Health; Whittier (CA); On-site; USD 32,000 - 45,000; Full time

Job summary

PIH Health is seeking an experienced Medical Front Desk/Office Coordinator to manage patient scheduling and registration for outpatients at multiple clinics in a fast-paced setting. You will handle insurance authorizations, verification, and chart preparation to ensure smooth revenue cycle operations.

The role demands strong communication, high attention to detail, and bilingual capabilities in Spanish/Chinese.

Qualifications

• Knowledge of Insurance and Authorization process.
• Demonstrated attention to detail.
• Ability to communicate effectively and tactfully.
• Computer Skills/Typing 45 wpm minimum.
• Medical Terminology or demonstrated proficiency within six months of hire date.
• Telephone experience with good phone etiquette.
• Bilingual skills in Spanish/Chinese.
• Fluent reading, writing and speaking English.

Responsibilities

• Handle patient scheduling and registration for outpatients.
• Process insurance authorizations and verification.
• Manage phones, faxing, filing and chart preparation.
• Coordinate with workers' comp adjusters and insurance representatives for revenue cycle protection.
• Support multi-clinic operations in a fast-paced environment and adapt to changing responsibilities.

Skills

Insurance knowledge

Attention to detail

Communication

English fluent

Typing 45 wpm

Medical terminology

Telephone etiquette

Bilingual (Spanish/Chinese)

Policy adherence

Education

High School Diploma

Job description

PIH Health is seeking an experienced Medical Front Desk/Office Coordinator to manage patient scheduling and registration for outpatients at multiple clinics in a fast-paced setting. You will handle insurance authorizations, verification, and chart preparation to ensure smooth revenue cycle operations.

The role demands strong communication, high attention to detail, and bilingual capabilities in Spanish/Chinese.