Rehab Scheduling & Patient Access Specialist

University of Southern California; Glendale (CA); On-site; USD 30,000 - 48,000; Full time

Job summary

The Scheduling Coordinator at University of Southern California Keck Hospital of USC in Glendale coordinates patient appointments, follow-ups, and surgeries within the Rehab Services Department, ensuring proper authorizations, accurate records, and timely communications with therapists and staff.

Using Cerner, RevID, Outlook, and Teams, the coordinator protects patient confidentiality, maintains the master calendar, handles referrals, and supports front desk operations to keep services on

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years of scheduling experience.
• Experience using computer systems.
• Excellent verbal and written communication skills.
• Knowledge of medical terminology.

Responsibilities

• Schedules patient appointments and follow-ups in the assigned unit/clinic.
• Obtains authorizations and pre-authorizations for services.
• Maintains master appointment/surgery calendar and patient records.
• Serves as liaison between departments and staff; coordinates support services.
• Maintains patient confidentiality and complies with policies.

Skills

Verbal communication

Written communication

Medical terminology

Computer literacy

Time management

Education

High school diploma or equivalent

Tools

Cerner

RevID

Outlook

Teams

Job description

The Scheduling Coordinator at University of Southern California Keck Hospital of USC in Glendale coordinates patient appointments, follow-ups, and surgeries within the Rehab Services Department, ensuring proper authorizations, accurate records, and timely communications with therapists and staff.

Using Cerner, RevID, Outlook, and Teams, the coordinator protects patient confidentiality, maintains the master calendar, handles referrals, and supports front desk operations to keep services on