Outpatient Care Coordinator - Patient Scheduling

University of Southern California; Glendale (CA); On-site; USD 30,000 - 51,000; Full time

Job summary

USC Care Medical Group in Glendale, CA seeks a Support Coordinator to manage outpatient clinic flow and referrals, ensuring smooth operations across multi-specialty services. You will handle scheduling, patient communications, and documentation with a patient-centered approach.

Responsibilities include coordinating appointments, processing referrals, and assisting with billing-related tasks while maintaining confidentiality and high service standards.

Qualifications

• High school diploma or equivalent required.
• At least 1 year in ambulatory care coordinating role.
• Excellent English communication skills.
• Experience with scheduling systems and medical office software.

Responsibilities

• Process new referrals and obtain required records.
• Schedule evaluations and clinic appointments efficiently.
• Coordinate testing and diagnostic appointments.
• Act as a single point of contact for patients and caregivers.

Skills

Customer service

Communication

Interpersonal skills

Scheduling

Clerical tasks

Education

High school diploma or equivalent

Bachelor's degree (preferred)

Tools

Cerner

GE Centricity Business

PBAR

Microsoft Outlook

Job description

USC Care Medical Group in Glendale, CA seeks a Support Coordinator to manage outpatient clinic flow and referrals, ensuring smooth operations across multi-specialty services. You will handle scheduling, patient communications, and documentation with a patient-centered approach.

Responsibilities include coordinating appointments, processing referrals, and assisting with billing-related tasks while maintaining confidentiality and high service standards.