Rehab Clinic Support Specialist

Centers For Advanced Orthopaedics, LLC; Manassas (VA); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

FSA/HSA options

401(k) with employer contributions

Paid time off and holidays

Employer-paid life insurance

Disability and additional coverage

Employee Assistance Program

Job summary

The Centers for Advanced Orthopaedics, LLC (CAO) is a leading orthopaedics practice providing comprehensive care across multiple locations. The Rehab Aide supports Physical and Occupational Therapists and assists with front desk duties as needed.

Under supervision, you will help prepare modalities, ensure cleanliness, manage patient flow, register patients, verify insurance, and participate in staff meetings and training to uphold CAO standards.

Qualifications

• High School Diploma required.
• Experience and proficiency working with computers and electronic medical records.
• Maintains CPR Certification for Healthcare Professionals
• Strong Interpersonal Skills - Ability to develop relationships and collaborate in a decentralized organization.
• Demonstrated ability to organize, prioritize, and manage multiple tasks in a dynamic environment with a proven track record of results.
• Strong oral and written communication skills with excellent self-discipline and patience
• Required to be proficient in Windows based office technologies (e.g., Word, Excel)
• Able to work independently.
• Exudes professionalism in presentation.
• Must be able to read, write, speak, understand, and communicate in the English language.
• Must participate in CAO's Rehab Aide training and pass CAO's Rehab Aide proficiency exam.

Responsibilities

• Assists the therapists in the treatment of non-Medicare patients, under the therapists’ direct supervision, including but not limited to the following: retrieving and/or assisting therapists with set up and administration of modalities; setting up exercise machines as necessary for each individual non-Medicare patient; monitoring exercise repetitions/form as requested by the therapists for non-Medicare patients.
• Cleans plinths, equipment, counter tops, and any other surfaces as necessary to disinfect clinic and maintain CAO's high standards of cleanliness.
• Adheres to work schedules, which are created to maximize hours of patient care and patient volume, therefore, schedules may vary from day to day depending on patient need, including early morning hours, evening hours and Saturday hours depending on clinic.
• Assists with doing laundry (if applicable) and ensuring towels, gowns, etc. are clean, folded and put away in the appropriate place.
• Performs front desk job duties including but not limited to answering the phone, scheduling patients, patient registration, insurance verification and any other duties as specified by Clinic Manager/Therapy Director.
• Is responsible for attending monthly clinic staff meetings or if unable to attend, he/she is responsible for obtaining a copy of the written agenda from the Clinic Manager/Therapy Director.
• Assists with the smooth running of the clinic, which may include variations in scheduled hours, as well as staffing at another CAO location.
• Actively participates in the Therapy team, including but not limited to staff meetings, CAO sponsored events, webinars, in-services, and departmental meetings.
• May be required to work evenings and Saturdays depending on Practice operating hours and needs of the therapy clinic.
• Performs other duties as assigned.

Skills

Interpersonal skills

English communication

Organizational skills

Computer proficiency

Independent worker

Customer service

Education

High School Diploma

CPR Certification for Healthcare Professionals

Tools

EMR systems

Windows Office (Word, Excel)

Job description

The Centers for Advanced Orthopaedics, LLC (CAO) is a leading orthopaedics practice providing comprehensive care across multiple locations. The Rehab Aide supports Physical and Occupational Therapists and assists with front desk duties as needed.

Under supervision, you will help prepare modalities, ensure cleanliness, manage patient flow, register patients, verify insurance, and participate in staff meetings and training to uphold CAO standards.