Registration Specialist - Urology - Full Time Days

Indiana University Health; Muncie (IN); On-site; USD 21,000 - 30,000; Full time

Job summary

Indiana University Health Urology – Muncie is seeking a front desk receptionist to manage patient check-in/check-out, scheduling, and billing assistance in a friendly, patient-centered environment.

The role requires a high school diploma, 1–2 years of healthcare experience, and proficiency with MS Office. BLS certification is preferred to support clinical operations and accurate coding practices.

Qualifications

• High School Diploma or equivalent required.
• BLS certification through the AHA preferred.
• 1-2 years of relevant experience in a health care setting preferred.
• Ability to learn and retain medical coding; ICD-10; CPT coding experience preferred.
• Ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).

Responsibilities

• Registration in Urology clinic.
• Check in, check out.
• Take copays.
• Phone calls
• Referrals

Skills

Customer service

Medical office experience

MS Office

Education

High School Diploma

BLS certification (AHA)

Tools

MS Office

Job description

Overview

Hours: 8am-5pm Monday – Friday, no nights, no weekends, no holidays

Location:

IU Health Urology – Muncie

210 N Tillotson Ave

Muncie, IN 47304

Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment. Answers incoming calls and directs patients and visitors appropriately.

Key Responsibilities:

• Registration in Urology clinic
• Check in, check out
• Take copays
• Phone calls,
• Referrals

**Preferred medical office experience**

Requirements:

High School Diploma or equivalent required.

• Basic Life Support (BLS) certification through the AHA preferred.
• 1-2 years of relevant experience in a health care setting preferred.
• Requires ability to learn and retain medical coding; ICD-10; CPT coding experience preferred.
• Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Requires basic proficiency in MS Office (Word, PowerPoint, Excel).

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.