Registration Specialist I

Indiana University Health; Lafayette (IN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

401K with employer match

Tuition reimbursement

Employee Assistance Program

Wellness program rewards

Job summary

Indiana University Health in Lafayette is seeking a friendly, detail-oriented Front Desk/Patient Access representative to greet patients, collect information, schedule appointments, and explain charges. You will ensure accurate demographics for billing and assist with payments.

You will also answer calls, direct patients to appropriate departments, and support a fast-paced healthcare team while upholding patient-centered service and compliance standards.

Qualifications

• High School Diploma or GED is required.
• Prefer relevant experience in a health care setting.
• Ability to learn and retain medical coding: ICD-10; CPT coding preferred.
• Ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).

Responsibilities

• Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner.
• Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes.
• Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment.
• Answers incoming calls and directs patients and visitors appropriately.

Skills

Customer service

MS Office proficiency

Education

High School Diploma or GED

Tools

MS Office

Job description

Overview

We are looking for team members who are passionate about challenging and significant work for the good of every patient. We are searching for individuals who are compassionate, service with a purpose, are dedicated to supporting their team, and who seek excellence every day.

Overview

We are looking for team members who are passionate about challenging and significant work for the good of every patient. We are searching for individuals who are compassionate, service with a purpose, are dedicated to supporting their team, and who seek excellence every day.

Why Join IU Health?

As Indiana’s largest and most comprehensive healthcare system, and the number 1 ranked healthcare system in Indiana, we offer:

• 401(K) retirement savings with employer match
• Tuition reimbursement
• Employee Assistance Program – Counseling at no cost to you
• Healthy Results – Participation in our team member wellness programs award points that contribute toward a biweekly financial incentive in your paycheck! The more you participate, the more you earn!
  
  
  

SCHEDULE

Monday-Friday 7:15am-4:15pm

• No weekends or holidays
  
  
  

WORK LOCATION

2600 Greenbush St, Lafayette, IN

Key Responsibilities

• Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner.
• Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes.
• Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment.
• Answers incoming calls and directs patients and visitors appropriately.
  
  
  

Requirements

• High School Diploma or GED.
  
  
  

Preferred Qualifications

• Prefer relevant experience in a health care setting.
• Ability to learn and retain medical coding: ICD-10; CPT coding preferred.
• Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).
  
  
  

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.