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Indiana University Health in Carmel, IN is seeking a full-time health information/administrative scheduling assistant to manage patient flow, record accuracy, and payments. You will schedule appointments, collect information, and explain department policies while ensuring efficient operations.
The role requires a High School Diploma or GED, basic MS Office skills, and a preference for healthcare experience and familiarity with medical coding concepts.
Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment. Answers incoming calls and directs patients and visitors appropriately.