Registration Specialist - Urology - Full Time Days

IU Health; Muncie (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

IU Health Urology in Muncie, IN is seeking an efficient front desk/registration specialist to support patient flow and billing processes. You will schedule appointments, interview patients for medical and insurance details, explain charges and policies, and ensure accurate data entry into billing systems.

You will also handle incoming calls and direct patients and visitors to the right resources. The role requires a High School Diploma or equivalent, basic MS Office skills, and preferred BLS

Qualifications

• High School Diploma or equivalent required.
• BLS certification preferred.
• 1-2 years of healthcare experience preferred.
• Ability to learn ICD-10 and CPT coding.
• Ability to interpret insurance information and medical terminology.
• Proficiency in MS Office (Word/Excel/PowerPoint).

Responsibilities

• Facilitates patient flow from entry to destination in a timely, accurate, and professional manner.
• Schedules appointments and interviews patients for medical information.
• Explains charges and policies of the department and hospital.
• Validates and enters charges into appropriate systems.
• Collects necessary payments and answers incoming calls.
• Directs patients and visitors appropriately.

Skills

BLS Certification

MS Office proficiency

Medical terminology

Phone etiquette

Education

High School Diploma or equivalent

Tools

MS Office

Billing software

Job description

Overview

Hours:

8am-5pm Monday – Friday, no nights, no weekends, no holidays

Location:

IU Health Urology – Muncie
210 N Tillotson Ave
Muncie, IN 47304

Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment. Answers incoming calls and directs patients and visitors appropriately.

Key Responsibilities:

• Registration in Urology clinic
• Check in, check out
• Take copays
• Phone calls,
• Referrals

Preferred medical office experience

Requirements:

• High School Diploma or equivalent required.
• Basic Life Support (BLS) certification through the AHA preferred.
• 1-2 years of relevant experience in a health care setting preferred.
• Requires ability to learn and retain medical coding; ICD-10; CPT coding experience preferred.
• Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Requires basic proficiency in MS Office (Word, PowerPoint, Excel).