Registration Specialist II

Cox-Medical-Center-Branson; Branson (MO); On-site; USD 19,000 - 25,000; Part time

Job summary

Cox Medical Center Branson is seeking a Registration Specialist II to assist patients during on-site registration and arrival for both scheduled and unscheduled visits. You will collect demographic and insurance information and manage patient financial obligations at the time of service.

The role requires excellent customer service, strong verbal and written communication, and the ability to multitask in a fast-paced environment while cooperating with teammates across the department.

Qualifications

• High school diploma or equivalent required.
• 1–2 years registration experience preferred.
• Excellent customer service and communication skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Assist patients during on-site registration and arrival for scheduled and unscheduled visits.
• Complete financial clearance functions.
• Collect accurate demographic and insurance information.
• Handle patient financial obligations at the time of service.
• Provide friendly, professional service to patients and team members.

Skills

Customer service

Verbal communication

Written communication

Multi-tasking

Teamwork

Public interaction

Computer proficiency

Education

High school diploma or equivalent

Tools

Computer systems

Job description

Facility:Cox Medical Center Branson: 525 Branson Landing Blvd., Branson, Missouri, United States of America, 65616Department:1414 Patient Registration BransonScheduled Weekly Hours:0Hours:variesWork Shift:Rotating (United States of America)CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:Named one of Modern Healthcare’s Best Places to work five times.Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.Acknowledged by Forbes as one of the Best Employers for New Grads.Healthcare Innovation's Top Companies to Work for in Healthcare (2025).BenefitsMedical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)For a comprehensive list of benefits, please click here: Benefits | CoxHealthJob Description:The Registration Specialist is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for scheduled and unscheduled visits by collecting accurate demographic information, insurance information, and handling patient financial obligation at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration downtimes. The Registration Specialist II greets and serves patients and internal team members in a professional, friendly, and respectful manner to promote positive encounters. Some travel from site to site, as well as extended hours may be required of a Registration Specialist II based on business needs of the department.Education Required: High school diploma or equivalent Experience Preferred: At least 1-2 years prior registration experience Skills Proficient in using computers and computer systems Excellent customer service skills and ability to work with the public and co-workers Excellent verbal and written communication skills. Ability to multi-task in a fast-paced environment Able to work independently and collaboratively in a team Licensure/Certification/Registration N/A