Registration Specialist II - Turner Center Urgent Care

CoxHealth; Springfield (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Vision and Dental

Retirement with employer match

Job summary

CoxHealth is seeking a Registration Specialist II for CoxHealth South in Springfield, Missouri. You will assist patients with on-site registration and arrival, collect demographic and insurance details, and handle financial obligations at the time of service.

Experience in patient registration (1–2 years preferred) and strong customer service skills are important. Night shift, with some travel between sites, requires flexibility to meet department needs.

Qualifications

• High school diploma or equivalent is required.

Responsibilities

• Assist patients during on-site registration and arrival for scheduled and unscheduled visits.
• Collect accurate demographic and insurance information and handle patient financial obligations at the point of service.
• Support financial clearance functions during registration downtimes and greet patients professionally.

Skills

Computer skills

Customer service

Verbal and written communication

Multi-tasking

Teamwork

Education

High school diploma or equivalent

Tools

N/A

Job description

Location & Hours

Facility: CoxHealth South: 3801 S National Ave, Springfield, Missouri, United States of America, 65807
Department: 1133 Patient Registration
Scheduled Weekly Hours: 36
Hours: 630p-7a
Work Shift: Night Shift (United States of America)

About CoxHealth

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence: Named one of Modern Healthcare’s Best Places to work five times. Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group. Acknowledged by Forbes as one of the Best Employers for New Grads. Healthcare Innovation's Top Companies to Work for in Healthcare (2025).

• Benefits Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)

Job Description

The Registration Specialist is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for scheduled and unscheduled visits by collecting accurate demographic information, insurance information, and handling patient financial obligation at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration downtimes. The Registration Specialist II greets and serves patients and internal team members in a professional, friendly, and respectful manner to promote positive encounters. Some travel from site to site, as well as extended hours may be required of a Registration Specialist II based on business needs of the department.

Education

• Required: High school diploma or equivalent

Experience

• Preferred: At least 1-2 years prior registration experience

Skills

• Proficient in using computers and computer systems
• Excellent customer service skills and ability to work with the public and co-workers
• Excellent verbal and written communication skills.
• Ability to multi-task in a fast-paced environment
• Able to work independently and collaboratively in a team

Licensure/Certification/Registration

• N/A

Company Culture

Are you ready to make a meaningful impact in your community? At CoxHealth, we don’t just provide medical services; we've created an atmosphere where innovation, collaboration, values, and excellence come together to transform lives. Whether you desire to work in a clinical or non-clinical capacity, CoxHealth has the perfect position for you! CoxHealth is the region’s employer of choice because we keep our mission, vision, and values in mind with every decision for our employees and our patients.

OUR MISSION To improve the health of the communities we serve.

OUR VISION To be the best for those who need us.

OUR VALUES Safety, compassion, respect, and integrity.

We offer a wide range of treatments and services to help with whatever health needs you might have. Whether you're about to become a parent, have an illness or need medical information, we’re here for you. And if your goal is to live a healthy, balanced life with the best tools available, we can help with that, too. We know that your health and the health of your loved ones are some of the most personal, important parts of your life. That's why we keep our Mission, Vision and Values at the center of everything we do, every day.

Thank you for choosing CoxHealth.