Patient Registration Specialist II — Fast-Paced Healthcare Access

CoxHealth; Springfield (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

CoxHealth is seeking a Registration Specialist to assist patients with on-site registration and arrival at Cox North in Springfield, MO. You will collect demographic and insurance details and resolve patient financial obligations at the time of service.

The role requires a high school diploma or equivalent and 1–2 years of registration experience is preferred. Excellent customer service, communication, and teamwork are essential in a fast-paced hospital setting.

Qualifications

• High school diploma or equivalent required.
• 1–2 years' prior registration experience preferred.
• Strong customer service and communication skills.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Assist patients with on-site registration and arrival.
• Collect accurate demographic and insurance information.
• Explain and collect patient financial obligations at service.
• Perform financial clearance on scheduled accounts during registration downtimes.
• Greet and assist patients and staff in a professional manner.

Skills

Customer service

Communication

Multi-tasking

Teamwork

Education

High school diploma or equivalent

Tools

Computer systems

Job description

CoxHealth is seeking a Registration Specialist to assist patients with on-site registration and arrival at Cox North in Springfield, MO. You will collect demographic and insurance details and resolve patient financial obligations at the time of service.

The role requires a high school diploma or equivalent and 1–2 years of registration experience is preferred. Excellent customer service, communication, and teamwork are essential in a fast-paced hospital setting.