*Registration Specialist I

Indiana University Health; Indianapolis (IN); Vor Ort; USD 21.000 - 30.000; Vollzeit

Zusammenfassung

Indiana University Health in Indianapolis is seeking a Patient Access representative to manage front-desk flow. The role is onsite at Methodist Hospital Professional Center I & II with a Monday–Friday, 8:00am–4:30pm schedule.

Responsibilities include patient check-in/check-out, insurance verification, pre-registration, and scheduling. You will explain charges, collect payments, and direct calls and visitors to the appropriate teams.

Qualifikationen

• Minimum 3–6 months of medical office experience.
• Strong time management and critical thinking skills.
• Ability to multi-task in a fast-paced environment.
• Willingness to receive constructive feedback.
• Team-oriented mindset.

Aufgaben

• Facilitate patient check-in and check-out.
• Assist with insurance verification and pre-registration.
• Manage work queues and scheduling of appointments.
• Explain charges and policies to patients.
• Enter charges into systems and collect payments.
• Answer calls and direct patients/visitors appropriately.

Kenntnisse

3–6 months medical office experience

Time management

Multitasking

Adaptability

Receptive to feedback

Team-oriented

Ausbildung

High School Diploma or GED

Tools

MS Office

Jobbeschreibung

• Schedule: Monday–Friday, 8:00am to 4:30pm No holidays or weekends (Onsite)
• Location: Methodist Hospital Professional Center I & II

Overview

Position Details

• Schedule: Monday–Friday, 8:00am to 4:30pm No holidays or weekends (Onsite)
• Location: Methodist Hospital Professional Center I & II

Top Responsibilities

• Patient check-in and check-out
• Insurance verification
• Pre-registration
• Managing work queues
• Rescheduling appointments
• Processing referrals

Top Skills For Success

• 3–6 months of medical office experience
• Strong time management and critical thinking skills
• Ability to multi-task and adapt in a fast-paced environment
• Receptive to constructive feedback
• Team-oriented mindset

Team Environment

• Fast-paced, high-volume clinic

Role Summary

Facilitates patient flow from entry to destination in a timely, accurate, and professional manner. Responsibilities include:

• Collecting financial and demographic information for accurate records
• Scheduling appointments and interviewing patients for medical details
• Explaining charges and policies
• Validating and entering charges into systems
• Collecting payments
• Answering calls and directing patients/visitors appropriately

Requirements

• High School Diploma/GED is required.
• Prefer relevant experience in a health care setting.
• Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
• Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.