Registration Specialist I

Indiana University Health; Carmel (IN); In loco; USD 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

Indiana University Health seeks a patient access/registrar-style professional to facilitate patient flow and collect necessary information for records and billing. You will schedule appointments, interview patients for required details, and explain charges and department policies to ensure smooth visits.

The role involves validating charges in systems, collecting payments, and handling inbound calls while directing patients and visitors to the right resources.

Competenze

• High School Diploma or GED required.
• Prefer experience in a health care setting.
• Ability to learn medical coding concepts (ICD-10; CPT) is a plus.
• Ability to interpret insurance information and clinical terms.
• Basic proficiency in MS Office (Word, Excel, PowerPoint).

Mansioni

• Facilitates patient flow from entry to destination in a timely, accurate manner.
• Obtains information to generate accurate financial and demographic records.
• Schedules appointments and interviews patients for required information.
• Explains charges and department policies to patients.
• Validates and enters charges into appropriate systems; collects payments.
• Answers incoming calls and directs patients and visitors appropriately.

Conoscenze

MS Office

Medical terminology

Insurance interpretation

Customer service

Data entry

Formazione

High School Diploma/GED

Strumenti

Microsoft Office

Descrizione del lavoro

Overview

Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment. Answers incoming calls and directs patients and visitors appropriately.

• High School Diploma/GED is required.
• Prefer relevant experience in a health care setting.
• Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
• Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.