Registration Specialist I

IU Health; Carmel (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

IU Health in Indiana is hiring a scheduling/Patient Access role to manage patient flow from entry to appointment. You will gather financial and demographic details for accurate records and facilitate smooth billing processes.

The position requires attention to detail, teamwork, and adaptability to changing priorities. The role supports scheduling, patient interviews, and answering calls, with a focus on customer service and accurate information entry.

Qualifications

• High School Diploma or GED required.
• Health care experience preferred.
• Basic medical coding knowledge (ICD-10, CPT) preferred.
• Ability to interpret insurance information and terminology.
• Proficiency with MS Office (Word/Excel/PowerPoint)

Responsibilities

• Schedule appointments and collect necessary patient information.
• Generate accurate financial and demographic records for patients.
• Explain charges and hospital policies to patients.
• Answer incoming calls and direct patients accordingly.

Skills

Attention to detail

Team focused

Self-starter/coachable

Ability to adjust to changing priortie

Education

High School Diploma/GED

Tools

MS Office

Job description

Overview

Schedule:

• Full-time M-F 8-430
• Availability 1 day a week until 6pm

Location:

• Location: IUHMG M-North Medical Office Building 20253 Gynecology Urogynecology

Key Responsibilities

Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment. Answers incoming calls and directs patients and visitors appropriately.

Skills for Success

• Attention to detail
• Team focused
• Self-starter, coachable
• Ability to adjust to changing priorities

• High School Diploma/GED is required.
• Prefer relevant experience in a health care setting.
• Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
• Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).