Registration Specialist I

Indiana University Health; Fishers (IN); On-site; USD 34,000 - 54,000; Full time

Job summary

Indiana University Health in Fishers, IN, is seeking a detail‑oriented front desk patient access professional to support patient flow, scheduling, and billing in a fast-paced environment.

Primary duties include interviewing patients, collecting necessary information, explaining charges and policies, entering charges into hospital systems, and answering incoming calls with professionalism. A high school diploma is required; healthcare experience and basic MS Office skills are preferred.

Qualifications

• High School Diploma or GED required.
• Experience in healthcare setting preferred.
• Ability to learn and retain medical coding concepts (ICD-10; CPT) preferred.

Responsibilities

• Facilitate patient flow from entry to destination in a timely, accurate, and professional manner.
• Schedule appointments, interview patients for medical information, explain charges and policies, enter charges into systems, and collect payments.
• Answer incoming calls and direct patients and visitors appropriately.

Skills

Patient scheduling

Medical terminology

Insurance interpretation

Data entry

Communication

Education

High School Diploma/GED

Tools

MS Office

Job description

Overview

Schedule: M- F; 7:00am- 5:00pm

Location: 11100 USA Parkway, Fishers IN 46037

Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment. Answers incoming calls and directs patients and visitors appropriately.

• High School Diploma/GED is required.
• Prefer relevant experience in a health care setting.
• Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
• Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.