Registration Specialist I-Float

Indiana University Health; Indianapolis (IN); On-site; USD 25,000 - 30,000; Full time

Job summary

Indiana University Health is seeking a Float Registration Specialist to support outpatient clinics, ensuring smooth patient flow and accurate registration. You will receive Cerner training and shadow experienced staff to learn multiple office workflows across locations.

The role emphasizes strong customer service, teamwork, and healthcare familiarity, with shifts Monday–Friday, 8:00 AM–4:30 PM, in a dynamic outpatient setting.

Qualifications

• High School Diploma/GED required
• Prefer relevant experience in a healthcare setting
• Ability to learn and retain medical coding (ICD-10, CPT) preferred
• Ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred
• Basic proficiency in MS Office (Word, PowerPoint, Excel)

Responsibilities

• Facilitate patient flow from entry to destination in a timely, professional manner
• Obtain and verify financial and demographic information for accurate billing and clinical outcomes
• Schedule appointments and procedures
• Interview patients for medical information and explain charges and policies
• Validate and enter charges into appropriate systems; collect necessary payments
• Answer incoming calls and direct patients and visitors appropriately

Skills

Customer Service

Team Player

Positive Attitude

Compassion

Healthcare experience

Education

High School Diploma/GED

Job description

POSTING

Overview

Schedule:

Monday–Friday, 8:00 AM – 4:30 PM

Location:

Outpatient Offices (must be flexible to work in multiple locations)

About The Role

We are seeking a F loat Registration Specialist to support outpatient clinics by ensuring smooth patient flow and accurate registration processes. This role is ideal for someone who thrives in a dynamic environment and enjoys helping teams where needed. Onboarding includes Cerner training and shadowing with other registration float employees to learn multiple office workflows.

Key Responsibilities

• Facilitate patient flow from entry to destination in a timely, professional manner
• Obtain and verify financial and demographic information for accurate billing and clinical outcomes
• Schedule appointments and procedures
• Interview patients for medical information and explain charges and policies
• Validate and enter charges into appropriate systems; collect necessary payments
• Answer incoming calls and direct patients and visitors appropriately

Top Skills Needed For Success

• Customer Service
• Team Player
• Positive Attitude
• Compassion
• Healthcare experience

Qualifications

• High School Diploma/GED required
• Prefer relevant experience in a healthcare setting
• Ability to learn and retain medical coding (ICD-10, CPT) preferred
• Ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred
• Basic proficiency in MS Office (Word, PowerPoint, Excel)

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.