Registration Specialist I

Indiana University Health; Indianapolis (IN); In loco; USD 35.000 - 52.000; Tempo pieno

Descrizione del lavoro

Indiana University Health is seeking an administrative professional to support the Neurology IMR clinic in Indianapolis. This role focuses on scheduling, collecting patient information, and ensuring accurate financial and demographic records to maximize reimbursement and clinical outcomes.

Responsibilities include greeting callers, facilitating patient flow, explaining department policies, entering charges, and handling payments.

Competenze

• High School Diploma or GED required.
• 0–3+ years relevant experience; healthcare/administrative experience preferred.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Experience in a matrix/complex work environment is a plus.

Mansioni

• Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner.
• Obtains information to generate an accurate financial and demographic record for patients for maximum reimbursement and outcomes.
• Schedules appointments, interviews patients for medical information, explains charges and policies, validates and enters charges, and collects payments.
• Answers incoming calls and directs patients and visitors appropriately.

Conoscenze

Attention to detail

Team focused

Self-starter

Change management

Formazione

High School Diploma/GED

Strumenti

Microsoft Office

Descrizione del lavoro

• Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner.
• Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes.
• Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment.
• Answers incoming calls and directs patients and visitors appropriately.

Overview

Schedule:

• Shift: Day
• Hours: M-F 8-430
• Weekends: no
• Holidays: no

Location:

• 20836 Neurology IMR
• 355 West 16 th St Downtown Indy
• Onsite

Key Responsibilities

• Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner.
• Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes.
• Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment.
• Answers incoming calls and directs patients and visitors appropriately.

Skills for Success

• Attention to detail
• Team focused
• Self-starter, coachable
• Ability to adjust to changing priorities

Qualifications

• High School Diploma/GED required.
• Requires 0-3+ years relevant experience; previous administrative experience preferred.
• Experience with matrix organization and complex work environment a plus.
• Requires basic proficiency in MS office (Word, PowerPoint, Excel).

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.