Registration Specialist I

Indiana University Health; Fishers (IN); On-site; USD 21,000 - 30,000; Full time

Job summary

Indiana University Health is seeking a front desk/appointment scheduling professional in Fishers, Indiana. The role involves guiding patients from entry to destination with accuracy and professionalism while collecting essential information for billing and clinical care.

The ideal candidate has a High School Diploma or GED, healthcare exposure, and familiarity with medical terminology and coding concepts. MS Office proficiency is expected.

Qualifications

• High School Diploma/GED required.
• Prefer relevant healthcare experience.
• Ability to learn and retain medical coding (ICD-10; CPT coding preferred).
• Proficiency in interpreting insurance information and medical terminology.

Responsibilities

• Facilitates patient flow from entry to destination in a timely, accurate, and professional manner.
• Obtains information to generate an accurate financial and demographic record for patients to maximize reimbursement and clinical outcomes.
• Schedules appointments, interviews patients for medical information, explains charges and policies, validates and enters charges, and collects payments.
• Answers incoming calls and directs patients and visitors appropriately.

Skills

Medical terminology

Insurance interpretation

Interpersonal communication

Scheduling

Education

High School Diploma/GED

Tools

MS Office

Job description

Schedule

• M-F Day
• 7:30-4
• no weekends no holidays

Location:

• 20814 OB GYN
• IU Fishers, 13000 E 136th St, STE C1400, Fishers, 46037

Responsibilities:

• Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner.
• Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes.
• Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment.
• Answers incoming calls and directs patients and visitors appropriately.

Qualifications

• High School Diploma/GED is required.
• Prefer relevant experience in a health care setting.
• Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
• Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).