REGISTRATION SPECIALIST - FT (13876)

Cullman Regional; Cullman (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Cullman Regional Urgent Care in Cullman, AL is seeking a full-time clerical assistant to support front desk operations, register patients, collect and input data, verify insurance, and obtain necessary certifications for services.

The role emphasizes excellent customer service, accurate documentation of events, scheduling for multiple providers, teamwork, and maintaining patient safety and quality throughout every patient encounter.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of clerical experience required.
• Ability to interpret medical terminology.

Responsibilities

• Provide excellent customer service.
• Data collection and input into the clinic registration system.
• Verify insurance and obtain required certifications.
• Schedule patient appointments for multiple providers.
• Document events regarding account handling and research prior accounts.
• Notify supervisors when authorization is required but not on file.
• Uphold patient safety and quality.
• Demonstrate teamwork and exceptional patient/guest experiences.

Skills

Typing speed 30 WPM

Excellent customer service

Computer skills

Data entry

Education

High school diploma or equivalent

Job description

Job Details: Job Location: Cullman Regional Urgent Care - Cullman, AL, Position Type: Full Time, Salary Range: Undisclosed, Job Shift: Day, Job Category: Health Care, Job Summary:

• Provide excellent customer service.
• Data collection and accurate input into the clinic registration system.
• Obtain signatures on all appropriate forms and issue all required notices to the patient or appropriate family member family member.
• Verify insurance, identify certification requirements, and obtain them when necessary.
• Notify appropriate supervisory personnel if a patient is present for services and authorization is required but not on file.
• Accurately and thoroughly document pertinent events regarding the handling of the account including researching prior accounts.
• Schedule patient appointments for multiple providers within the set guidelines.
• Demonstrate and encourage team behavior and exceptional patient/guest experiences.
• Uphold and promote patient safety and quality.

Qualifications:

Education:

High school diploma or equivalent is required. The ability to interpret medical terminology is required.

Experience:

One to two years of clerical skills required. Insurance verification and hospital or medical experience preferred.

Additional Skills/Abilities:

Excellent customer service skills required. Computer experience required. Must be able to type 30 WPM.