Patient Access Representative (13194)

Cullman Regional; Cullman, Hartselle (AL, AL); On-site; USD 21,000 - 28,000; Full time

Job summary

Cullman Regional is seeking a Hospital Registration Clerk to join our admissions team in Cullman, AL. The role involves collecting and inputting patient data, obtaining necessary signatures, verifying insurance, and calculating amounts due using approved scripts.

Candidates should have a high school diploma and 1–2 years of clerical experience; hospital or medical experience is preferred. Excellent customer service and strong typing skills are required to ensure smooth patient experiences.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of clerical experience required.
• Insurance verification and hospital/medical experience preferred.

Responsibilities

• Collect and input data into the hospital registration system.
• Obtain signatures on forms and issue notices to patients or family.
• Verify insurance and identify certification requirements; notify supervisors if missing.
• Calculate estimated amount due and request payment using hospital scripts.
• Document pertinent events regarding account handling and research prior balances.
• Demonstrate and promote team behavior and exceptional patient/guest experiences.
• Uphold patient safety and quality in all processes.

Skills

Customer service

Typing 30 WPM

Computer skills

Medical terminology

Education

High school diploma

Job description

Job Location: Cullman Regional Medical Center - Cullman, AL 35056. Position Type: Full Time. Job Shift: 7AM-7PM. Job Category: Health Care.

Job Summary

• Collect and accurately input into the hospital registration system.
• Obtain signatures on all appropriate forms and issue all required notices to the patient or appropriate family member.
• Verify insurance, identify certification requirements, and obtain them when necessary. Notify appropriate supervisory personnel if patient present for services and authorization is required but not on file.
• Calculate estimated amount due and request payment using the hospital approved scripts.
• Accurately and thoroughly document pertinent events regarding the handling of the account, including researching prior accounts.
• Demonstrate and encourage team behavior and exceptional patient/guest experiences.
• Uphold and promote patient safety and quality.

Qualifications

Education: High school diploma or equivalent required.

Experience: One to two years of clerical skills required. Insurance verification and hospital or medical experience preferred.

Additional Skills/Abilities

Excellent customer service skills required. Computer experience required. Must be able to type 30 WPM. The ability to interpret medical terminology required.