Registration Representative I

Sarasota Memorial Health Care System; Sarasota (FL); On-site; USD 21,000 - 26,000; Full time

Job summary

Sarasota Memorial Health Care System is seeking a Patient Registration Representative to guide patients through the registration process and introduce them to the facility in a reassuring manner. You will collaborate with other departments to ensure patient satisfaction and quality of service, handling registration duties, scheduling, and cash handling as needed.

The role requires at least one year in health care or customer service, flexibility for weekends/holidays, and a High School Diploma

Qualifications

• Minimum of one year of experience in health care or customer service.
• Flexibility for weekend, holiday, and other shift work.

Responsibilities

• Assist patients through the registration process and introduce them to the facility to reduce anxiety.
• Work with other departments to ensure patient satisfaction and quality of service.
• Act as liaison for patients, families, staff and management to support operations.

Skills

Customer service

Clerical skills

Typing speed

Education

High School Diploma or GED

Job description

Department

Patient Access_Sarasota

Job Summary

The Patient Registration Representative is responsible for assisting the patient through the registration process while introducing the patient to the facility in a manner designed to reduce patient anxiety and works with other departments, and serves as a liaison for patients, family of patients, hospital management, and staff to ensure patient satisfaction, experience, and quality of services are maintained and improved upon when possible.

Required Qualifications

• Require a minimum of one (1) year of experience in a health care and/or customer service related industry.
• Require flexibility for weekend, holiday, and other shift work as scheduled.

Preferred Qualifications

• Prefer previous experience in patient interviewing.
• Prefer ability to collect post and balance cash.
• Prefer strong typing and clerical skills to include speed and accuracy.
• Prefer general knowledge of medical insurance and terminology.

Mandatory Education

• HS EQ: High School Diploma, GED or Certificate

Employment Screening Requirements

As part of Sarasota Memorial Health Care System’s commitment to keeping people safe, all individuals providing care to vulnerable populations are required to undergo background screening through The Florida Care Provider Background Screening Clearinghouse. https://info.flclearinghouse.com/