Registration Representative I- PRN/Float

Baptist Health Care; Florida; On-site; USD 19,000 - 28,000; Full time

Job summary

Baptist Health Care is seeking a Registration Representative I - PRN/Float to support outpatient registration, data entry, and patient insurance data collection across multiple facilities in northwest Florida and south Alabama.

The PRN role requires flexibility across daytime, evenings, overnights, weekends, and holidays. The position emphasizes accurate information gathering, patient service, and teamwork in a hospital setting.

Qualifications

• Experience in patient registration or similar administrative roles.
• Ability to collect and verify patient demographic and insurance information.
• Familiarity with hospital admission procedures and data entry software.
• Commitment to delivering high-quality hospitality and concierge service.

Responsibilities

• Greet patients and visitors as the initial point of contact.
• Complete registrations in a professional, accurate and timely manner.
• Obtain insurance information and health plan details from patients.
• Distribute required handouts to patients or their representatives.
• Maintain forms in printers and assist with supplies.
• Be prepared to work at another Baptist Health Care location as needed.
• Support department operations and assist during severe weather or emergencies.
• Provide hospitality and concierge services to enhance the hospital experience.

Job description

Registration Representative I- PRN/Float

FL, United States

Job Description

PRN Team Members are generally not scheduled to work 63 hours or more per pay period consecutively.

PRN team members may be scheduled at any of the following Baptist Health Care locations: Baptist Hospital – Pensacola, Gulf Breeze Hospital, Andrews Institute, Medical Park – Nine Mile, Medical Park – Navarre, Medical Park – Airport Blvd

This is a PRN (as‑needed) position. Shifts are assigned based on departmental staffing needs, which may include short‑notice requests. Availability is expected across a wide range of shifts, including: Daytime, Evenings, Overnights, Weekends, Holidays

Please Note:
This is not a role where team members create their own schedules. Shifts are assigned strictly based on the needs of the department.

The Registration Representative performs a variety of data entry and general registration functions for outpatient departments in the facility. It is the responsibility of the registration representative to accurately collect patient demographic and insurance data to ensure appropriate reimbursement and claim filing. This role will utilize technology to accurately quote and collect patient liabilities that have been identified by the insurance company. This position is responsible to follow all registration and admitting policies and procedures. This position performs a variety of admitting/administrative tasks to arrange the admission of patients of all ages to the Hospital. This role acts as a resource in providing all customers with the highest level of service. This role enhances the hospital experience for patients, families and visitors by providing appropriate hospitality and concierge services.

Responsibilities

Acts as the initial greeter for all patients/visitors entering the facility. Completes all registrations in a professional, accurate and customer–oriented timely manner. Obtains information from patient health insurance or managed care identification card Responsible for distributing to patients or their representative any required handouts. Maintains forms in all printers at all times, which may require lifting or carrying cases of forms. Must have knowledge of all software and hardware computerized equipment.May be required to work at another location as needed and team members are responsible for their own transportation.Assist in other duties as assigned to support the operational needs of the department and organization. May be required to remain on campus immediately before, during, and after severe weather and/or disasters.

About Us

Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includesthree hospitals, four medical parks,Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.

Baptist Health Care, Inc. is an Equal Opportunity Employer. BHC maintains and enforces a policy that prohibits discrimination against any workforce members or applicants for employment because of sex, race, age, color, disability, marital status, national origin, religion, genetic information, or other category protected by federal, state or local law. Certain positions may require a Level 2 Background check through AHCA. Additional information about this requirement can be found here: Florida Care Provider Background Screening Clearinghouse

Job Info

• Job Identification 10997
• Job Category Clerical
• Posting Date 10/20/2026, 12:43 PM
• Job Schedule Full time
• Job Shift Varies
• FTE PRN (As Needed)